Our Terms & Conditions of service
Our Terms & Conditions of Service
Last Updated: March 03, 2025
1. Booking and Reservations
By making a reservation with us, you agree to:
- Provide accurate and complete information
- Pay the full amount as specified during booking
- Comply with check-in and check-out times
- Present valid identification upon check-in
- Present your reservation number upon check-in
2. Payment Terms
Our payment policies include:
- Full payment required to confirm reservation
- Accepted payment methods include debit cards, credit cards and bank transfers
- All rates are in Nigerian Naira (NGN)
- Additional charges may apply for extra services
3. Cancellation Policy
Please note our cancellation terms:
- Free cancellation up to 48 hours before check-in
- 15% Admin Cancellation Fee for cancellations within 48 hours
- No refund for no-shows or early departures
- All Cancellations must be only through our website or direct calls to Customer Service
4. House Rules
During your stay, you agree to:
- Maintain quiet hours between 10 PM and 7 AM
- Follow all instructions provided by staff
- No unauthorized guests
- Respect other guests and property
- No smoking inside the rooms and all internal areas within the hotel.
- Discretionary External smoking is allowed in the garden with caution.
5. Liability
Please understand that:
- We are not responsible for lost or stolen items
- Guests are liable for any damage to property
- Use of facilities is at guest's own risk
- Travel insurance is recommended
6. Account Creation
When making a reservation:
- A guest account is automatically created using your email address
- Your login credentials will be sent to your email
- You can use these credentials to log in and manage your reservations
- Keep your login details secure and confidential
- Contact customer support if you need to reset your password
7. Contact Us
For questions about these terms, please contact us at:
Email: info@quietpols.com
reservations@quietpols.com
Phone: +234 811 111 4285
+234 810 100 3330
Address:
2A, Adejumo Close, BOET Estate, Adeniyi Jones Ave. Ikeja, Lagos.